Terms of service

OVERVIEW Welcome to Fendok. The terms "we," "us," and "our" refer to Fendok. Fendok operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Fendok is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, and all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any minors in your care to use the Services on devices you own, purchase, or manage. To use the Services, including accessing, browsing our online stores, or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide this information. You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, or assign your account to another person, or grant licenses related to that account.

SECTION 2: OUR PRODUCTS We have made every effort to accurately represent our products and services in our online stores. However, please be aware that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and its settings. We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is shown in our online stores. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic area, or jurisdiction.

SECTION 3: ORDERS When you place an order, you are making an offer to purchase. Fendok reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Fendok confirms acceptance. We must receive and process your payment for order acceptance. Please review your order carefully before submission, as Fendok may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of ordering. Your purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK]. You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.

SECTION 4: PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be confirmed in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include charges for taxes, shipping, order handling, customs, or import fees. Prices published in our online stores may differ from those offered in physical stores or other online or third-party stores. From time to time, we may offer promotions for the Services that may affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail. For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information, such as your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5: SHIPPING AND DELIVERY We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we deliver the products to the carrier, title and risk of loss pass to you.

SECTION 6: INTELLECTUAL PROPERTY Our Services, including but not limited to trademarks, marks, text, samples, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are owned by Fendok, its affiliates, or licensors and are protected by U.S. and foreign copyright and other intellectual property laws. These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

SECTION 7: OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8: THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating, and we do not warrant the accuracy of any third-party materials or websites. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

SECTION 9: RELATIONSHIP WITH SHOPIFY Fendok is powered by Shopify, which enables us to provide you with the Services. However, any sales and purchases you make in our store are made directly with Fendok. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Fendok, including injuries, damages, or losses caused by products and services purchased.

SECTION 10: PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK]. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11: COMMENTS If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13: PROHIBITED USES You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.

SECTION 14: TERMINATION We may terminate this agreement or suspend your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 15: DISCLAIMER OF WARRANTIES THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SECTION 16: LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FENDOK, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

SECTION 17: INDEMNIFICATION You agree to indemnify, defend, and hold harmless Fendok, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, arising from your breach of these Terms of Service or violation of any law or rights of a third party.

SECTION 18: SEVERABILITY If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 19: WAIVER; ENTIRE AGREEMENT Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service constitute the entire agreement between you and us governing your use of the Services.

SECTION 20: ASSIGNMENT You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 21: GOVERNING LAW These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Fendok is located.

SECTION 22: HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO TERMS OF SERVICE We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION Questions about the Terms of Service should be sent to us at contact@fendok.com.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

contact@fendok.com

FENDOK
contact@fendok.com